No credits for hours and nobody bothers to look into my ticket. When I pay I expect to get something or somebody to have a look why I didn't get anything
No credits for hours and nobody bothers to look into my ticket
03/06/17 08:30
03/06/17 09:19
What do you mean by no credits and when was your ticket submitted?
03/06/17 09:24
I did a 1 time offer for just over 17 euro, got nothing and reported about 4 hours ago. no reply
03/06/17 12:40
Sam Titrading :
I did a 1 time offer for just over 17 euro, got nothing and reported about 4 hours ago. no reply
I did a 1 time offer for just over 17 euro, got nothing and reported about 4 hours ago. no reply
Try shutting down your device completely and then restart and see if u get the credit
03/06/17 13:52
I hate to tell you this, but don't expect a reply to tickets until Monday.
03/06/17 14:33
restarted, no credits. and still no reply in my ticket. If you take money 24/7, you need to support money problems 24/7 too.
03/06/17 17:27
Sam Titrading :
restarted, no credits. and still no reply in my ticket. If you take money 24/7, you need to support money problems 24/7 too.
restarted, no credits. and still no reply in my ticket. If you take money 24/7, you need to support money problems 24/7 too.
Totally agree but unfortunately there is nothing I can do. Has the real money been debited? As Monks says, support over a weekend is notoriously ad hoc at best. Non existant at worst. Did you just restart the app or do a restart on the device as suggested?
03/06/17 19:39
I have only seen one thing addressed over the weekend in the entire time I've been around. It simply doesn't happen
03/06/17 20:51
As you could see in my previous reply , I restarted. I rebooted, my money is out of my account. My money is registered as my last payment in the games log BUT I still haven't had any reaction from support. Their payment system doesn't work but nobody cares until now. Getting very annoyed. Do I need to get Facebook involved because I won't wait until Monday.
03/06/17 21:15
You won't get a response from the game, so if you need to take your toys to a new sandbox then don't wait. To quote the great school of philosophers Friday, bye felicia